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// proof of real IT skill

Know what IT people can actually do.

OpsTicket drops candidates into a real terminal, grades the work against a senior's rubric, and returns a server-computed score. Current access and proof-record availability are stated on the relevant product and pricing pages.

live demo · product previewscenario_01 / printer offline · helpdesk
scenario_01: printer offline · ⏱ 04:21 remaining● demo preview
helpdesk@dc01:~$ nslookup printsrv-04
Server: 10.0.0.5
*** can't find printsrv-04: NXDOMAIN
helpdesk@dc01:~$ dsquery computer -name "printsrv*"
"CN=PRINTSRV-04,OU=Disabled,DC=corp,DC=lan"
↑ found it: wrong OU
helpdesk@dc01:~$ Move-ADObject ... -TargetPath "OU=Printers"
Move-ADObject : success
helpdesk@dc01:~$ Restart-Service spooler
WARNING: Waiting for service 'Print Spooler' to start...
✓ resolved · 3m 12s · expert path matched
helpdesk@dc01:~$  
TICKET #47 · P2karen, finance

“Hi! I can’t print. It worked yesterday.”

rubric-graded

Five-criterion rubric evaluates accuracy, methodology, efficiency, and real-world applicability, not just right or wrong.

built for government IT & enterprise hiring
MBE Certified · NYC #MWCERT2022-353SAM.gov registered · UEI PR9KWJPM4JU9SBA 8(a) application · 2026education terms scoped in writing

Four steps. That’s it.

Read the full method →
step_01

Pick a track

Seven IT careers. Start anywhere. Your first assessment on each track is free, every month, no upgrade needed.

step_02

Work the ticket

A real terminal. A real-feeling ticket. OS-aware shell: bash, PowerShell, AWS CLI. 5–15 min per scenario.

step_03

Rubric-grade it

A consistent five-criterion rubric evaluates accuracy, methodology, efficiency, and real-world applicability. Time capsule with a SHA-256 hash.

step_04

Share a record

Publish only the profile fields you choose. Session replay is optional: candidates consent before capture; decline still completes the assessment.

// why this exists

Built by IT operators who got tired of multiple-choice screening. Real terminals. Hash-anchored certs. No vibes.

// parent firmIT Custom Solution LLCNew York, NY
// nyc mbeMWCERT2022-353certified through 2027
// sam.govUEI PR9KWJPM4JU9registered through 2027
// 8(a)application submitted 2026under sba review
what makes opsticket different

Not another quiz platform.

Built for the way IT actually works: at a terminal, under pressure, with messy real data. Seven structured tracks cover operational IT domains. Scores remain assessment records. Certificate verification is live: eligible completed assessments earn a hash-anchored record.

Career WorldPractice across simulated IT work environments. Availability and scoring follow the current product contract.
Certificate recordsCertificate verification is live. Eligible completed assessments earn a canonical record tied to a SHA-256 evidence hash.

Four audiences. One rubric.

01

Candidates

Complete terminal scenarios and receive server-computed rubric scores. You control which available profile fields you publish.

See how it works →
02

Recruiters

Review completed assessments with server-computed rubric scores. Session replay is optional with affirmative consent when capture is enabled.

See pricing →
03

Government

Parent company is NYC MBE-certified and SAM.gov registered. Product controls and procurement terms require written verification.

Talk to us →
04

Education

Map operational IT scenarios to classroom practice. Education pricing is confirmed only in a written quote.

Get the syllabus →
stop reading. start typing.

Your next IT job
starts in a terminal.

no credit card · one assessment per track every 30 days · ~3 minutes to your first solve